PROCESS OF A RESTORATION
Basically, almost any damage to a papier-mâché figure - whether from Marolin® or another manufacturer - can be repaired. The prerequisite is that you send us the figure and tell us your repair requests. The figures must be inspected on site, a cost estimate based on pictures is unfortunately not possible.
You will receive a written cost estimate within a few days, which you can transfer to the specified bank account if you agree.
After receipt of payment, the restoration will take place immediately. The current duration of a restoration can take up to 6 months (after full payment has been received).
Once the figures have been completed and shipped, you will receive an email from us with tracking information.
Send your figurines, well packaged, to the following address:
Richard Mahr GmbH
Attn: Stefanie Grafe
As far as possible, we also repair figures made of Lineol and Elastolin and, with reservations, also figures made of plaster.
You can send us your inquiries by letter, fax or email. We would also be happy to help you over the phone.